As both the UX and UI designer, I took the authentication flow from the flowchart and wireframes to the high fidelity design. During the process I also iterated on my own design
Users go through the booking-flow to book an appointment in any of the vet practices
VET GROUPS / INDEPENDENT VET PRACTICE
There was an issue in the practice-booking-flow where users booked appointment at the wrong practices. This was due to some users not understanding that some practices operate as a vet group, and that there are several different practices within a group of practices
The solution required making the user distinguish between a vet group and a practice. It should also work for all different paths such as, enabling/disabling location permissions, adding a favourite practice, and adding a "more info" link for each practice.